Privacy Policy & Return Policy.

Effective Date: April 24, 2024

Thank you for visiting Flare Brews, operated by Sayadi Law, SL. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services. We are committed to safeguarding your privacy and ensuring the security of your information.

Information We Collect:

We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, and online identifiers.
  • Internet activity.
  • Commercial information, including purchases.
  • Financial information, including credit or debit card number.
  • Location information, including general location data.
  • Professional and education information, including employment-related information.
  • Inferences from other data, including inferences created from other personal information collected.

We collect the personal information you provide to us when you give us your phone number in order to manage your subscriptions. The categories of information we may collect include:

  • Personal Identifiers, including name, telephone number, and online identifiers.
  • Internet activity.
  • Location information, including general location data.
  • Inferences from other data, including inferences created from other personal information collected.

Cookie Policy:

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to log in repeatedly, and they help us remember items you’ve added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

Information from Other Sources:

We may collect personal information about you from third-party sources, including ad networks, other consumers (e.g., referrals), and retail partners.

Data Retention:

We retain the personal information we collect for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our products and services, resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing agreements, and complying with applicable laws.

 

Why We Process Your Information:

We process personal information for various business and commercial purposes, including conducting surveys, creating customer profiles, data storage, delivering targeted ads, fulfilling customer orders, internal business operations, organizing and managing data, preventing fraud, processing payments, providing customer support, sending promotional communications, and tracking purchases and customer data.

How We Disclose Your Information:

We may disclose personal information about you to service providers and third parties for business purposes related to our products and services, including ad networks, business operations tools, data analytics providers, payment processors, sales and marketing tools, and shipping services.

EEA/UK (GDPR) Compliance:

For individuals in the European Economic Area (EEA) or United Kingdom (UK), we comply with the General Data Protection Regulation (GDPR) regarding the collection, use, and disclosure of personal data. We transfer personal data outside the EEA/UK to third countries, including the United States, in compliance with GDPR requirements.

Privacy Rights:

Individuals in the EEA/UK have rights regarding their personal data, including the right to access, portability, rectification, erasure, and lodging complaints with supervisory authorities.

Inquiries:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, you can contact us at hello@flarebrew.com

 

Return Policy

We understand that Flare Brew might not be everyone’s favorite brew, so if that’s the case for you, feel free to reach out, and we’ll gladly offer a full refund to first-time customers who made a purchase within the last 14 days.

To initiate a return, please contact us.

We also honor claims regarding malfunctioning Flare Brew frothers within one year from the date of purchase.

Please note that items returned without following our authorized return process will not qualify for a refund or replacement.

In the event that the returned item is worn or damaged upon arrival at our facility, we reserve the right not to honor any previously approved refund or replacement.

Kindly ensure that you pack your Flare Brew items carefully for return. Please note that we cannot accept responsibility for any non-Flare Brew items that are shipped back to our facility.

Refunds will be issued only in the original form of payment.

Worldwide

We are delighted to accept returns from our worldwide customers. However, please note that we do not currently provide return shipping labels. Rest assured, we are actively working on this! In the meantime, please contact us to initiate a return.

Need help?

Contact us at hello@flarebrew.com for questions related to refunds and returns.